A large majority, 84%, of workers are just “coming to work,” compared to the 16% of workers who said they are “fully engaged,” according to a study released today by the ADP Research Institute that surveyed more than 19,000 employees in 19 countries.

The biggest driver of engagement is whether an employee works on a team; members of teams are 2.3 times more likely to be fully engaged, according to the study.

It also found that full-time gig workers are more engaged than traditional full-time workers at 21% compared to 15%.

“It has been widely reported that companies with high engagement perform better financially, are productive, have lower turnover and greater customer satisfaction,” said Marcus Buckingham, head of people and performance research at the ADP Research Institute. “Our research found that working on a team — regardless of demographics, work status, gig worker or non-gig worker — is the common thread to ensuring a productive and engaged workforce.”

Other findings:

• Employees who trust their team leaders are 12 times more likely to be fully engaged.
• Nearly a third, 29%, of virtual workers are fully engaged versus 18% who work in an office.
• The more educated and higher-level the worker, the more engagement occurs. Nearly one fifth, 19%, of those with an advanced degree are fully engaged compared to 12% of those with no college education.
• Nearly one quarter, 24%, of C-suite/VP-level workers are fully engaged compared to 14% of mid-level and first-level team leaders and 8% of individual contributors.

Among the countries surveyed, the United Arab Emirates had the highest percentage of fully engaged employees at 26%. China had the lowest at 6%.

In the US and Canada, the percent of engaged employees was at 17% each. In Mexico, the number was 13%.